California Certified Public Manager® Program @ SF State

The Centre for Organization Effectiveness & San Francisco State University Public Administration Program
2012-2013 San Francisco Cohort of the California Certified Public Manager® Program

The Certified Public Manager Program is a nationally recognized certificate program aimed at providing training to more senior leaders in the public sector. The program is intended for those public sector professionals some ways into their careers who have already completed the Master’s of Public Administration (MPA) degree or the Centre for Organization Effectiveness’s Public Management Academy and so, have achieved certain competencies. Those not meeting one of those criteria are not eligible for the program.

The 2012-2013 San Francisco Cohort of the California Certified Public Manager® Program will begin in October 2012 and will last until July 2013. It will meet 6 times for two days each time (for a total of 12 days). In addition, student will work on their own to complete a project at their own worksite.

The program will cost $5,100 and will incorporate training by top content experts in areas like Public Relations in Public Environments, Managing a Multi-Generational Workforce, Employing Effective Negotiation Strategies in a Public Employee Organization and Emotional Intelligence.  Payment may be made in full or in part although students will be asked to make a commitment for the entire program.

Classes will be held October 4 & 5, November 8 & 9, January 24 & 25 (2013), March 7 & 8, May 2 & 3, and July 25 & 26; they will be located at the SF State Downtown Center.

  • To apply, you should complete the CPM Program application posted on the SF State MPA Program website and explain why you would like to participate and a statement of support from your supervisor. Attach a certificate of completion for Leadership, Management, and Executive Training or MPA transcript you have received (including the date) and your resume. Fax or email to the contacts indicated on the application.
  • Admissions Deadline: September 10, 2012
  • Application form
  • Thursday, August 30 at 5 pm;
    Wednesday, September 5 at 5 pm;
  • For more information, check out the FAQs on the CPM or email Dr. Genie Stowers
  • Attend an Informational Session Thursday August 30 at 5 pm or Wednesday September 5 at 5 pm at 835 Market St., Room 677.

For more information, go to the National Certified Public Manager Consortium (, ASPA’s CPM Section ( and, or the CPM Academy (

Topics to be covered (Pt means will be covered in part of a day):

  • Applying Systems Thinking and Political Sensitivities to Solve Organizational Problems
  • Employing Effective Negotiation Strategies in a Public Employee Organization
  • Extraordinary Leadership
  • Making Effective Presentations
  • Power and Politics
  • (Pt) Community Building, Networking, Goal Setting
  • (Pt) Committing to the Nobility of Public Service
  • (Pt) Avatars, Blogs, and Wikis, Oh My! How Web 2.0 is Transforming Government
  • (Pt) Emotional Intelligence
  • (Pt) Developing a Service Oriented Culture
  • Pt) Building, Rebuilding, and Sustaining Trust
  • (Pt) Complying with Public sector Laws on Organizational Functioning and Transparency
  • (Pt) Applying Ethical Models to Public Policy Decisions
  • (Pt) Public Relations in Public Environments
  • (Pt) Honoring the Community’s Voice
  • (Pt) Managing a Multi-Generational Workforce
  • (Pt) Business Etiquette and Interpersonal Savvy
  • (Pt) Tips on Managing Your Career in the Public Sector
  • (Pt) Development Planning
  • (Pt) Performance Measurement: Aligning Processes and Procedures with Institutional Goals
  • (Pt) Productivity Improvement